In a situation of risk or danger during the trip, who can I talk to?

During your trip, it is always important to know which emergency channels to use in case of need, whether it is a health issue, safety concern, or accident.Most useful emergency channels while travelingDriver or company staffYour first p...

I had issues during my trip. What should I do now?

Oh no, we’re so sorry to hear that! 😔We work hard to make sure your experience is always amazing, but we’re here to help you out when things don’t go as planned.Send us a message explaining what happened, and don’t forget to also reach o...

Needed to travel on a different bus than reserved. What do I do now?

We understand this isn’t ideal, and the type of bus shown in your reservation is always informed directly by the bus company.Usually, changes don’t happen, but if they do, the bus company often provides a refund for the difference betwee...